Privacy Policy

This Privacy Policy explains how DTMS Trading Pty Ltd collects, uses, stores, and discloses information when you visit this website, accept a disclaimer, place an order, contact us, or interact with the store.

Do not use the website or submit information if you do not agree with this policy.

We collect information you provide directly, information created by your use of the website, and information needed to review and fulfil orders.

• Contact details such as name, email address, phone number, and delivery address.
• Order details such as products, quantities, prices, coupon codes, payment status, shipping status, and order notes.
• Disclaimer acceptance records including gate type, version, accepted text, timestamp, IP address, browser/user agent, page path, and order reference where applicable.
• Technical information such as IP address, device/browser information, log data, approximate location derived from IP address, and security/rate-limit signals.
• Customer communications, support requests, stock enquiries, and email marketing opt-in status.

We use information to operate the store, review orders, maintain compliance records, communicate with customers, and protect the website from misuse.

• To show and record research-use disclaimer acknowledgements.
• To assess whether an order should proceed to fulfilment and dispatch.
• To send order confirmations containing bank-transfer details, PayPal payment requests where requested, status updates, support replies, and optional marketing emails where you opt in.
• To keep audit records for safety, compliance, fraud prevention, chargeback response, and dispute handling.
• To improve the store, debug errors, maintain security, and enforce our Terms & Conditions.

The store does not currently take card payments directly on the website. Bank-transfer details are displayed at checkout and repeated after order submission. PayPal payment requests are sent manually where requested.

If a payment provider is used, your payment information is handled by that provider under its own terms and privacy practices. We may receive payment status, payer details, transaction references, and related records needed to process the order.

The website may use browser storage for cart contents, coupon status, checkout acknowledgement state, and basic site functionality.

The entry disclaimer is intentionally shown on fresh visits and acceptance is recorded in the backend for compliance records.

We do not sell personal information. We may share information where needed to run the store, fulfil orders, comply with law, or protect the business.

• Email, hosting, database, analytics, security, payment, and delivery service providers.
• Professional advisers, insurers, compliance consultants, and technical support providers.
• Authorities, regulators, carriers, payment providers, or other parties where required by law, compliance obligations, safety concerns, fraud prevention, or dispute handling.

We use reasonable administrative, technical, and organisational safeguards to protect information. No internet-connected system can be guaranteed completely secure.

We retain records for as long as reasonably needed for order administration, compliance, safety, accounting, fraud prevention, dispute resolution, and legal obligations. Disclaimer acceptance records may be kept for audit purposes even if no order is completed.

Your information may be stored or processed in countries other than your own depending on the hosting, email, payment, database, and service providers used by the store.

By using the website, you understand that information may be transferred and processed across borders where permitted by applicable law.

You may contact us to request access, correction, deletion, or restriction of personal information, subject to identity verification and any retention obligations that apply.

You may opt out of marketing emails by using the unsubscribe method provided or by contacting us. Transactional and compliance-related emails may still be sent where necessary.

Privacy questions or requests can be sent to peptidesinaustralia@gmail.com.

We may need to verify your identity before actioning a privacy request.