Terms & Conditions

These Terms & Conditions apply to your use of this website and any order placed with DTMS Trading Pty Ltd. By entering the website, creating an order, or contacting us about a product, you agree to these terms.

If you do not accept these terms, do not use the website, do not place an order, and leave the website immediately.

All products listed on this website are supplied strictly for legitimate laboratory and research purposes only.

Products are not supplied for human or veterinary use, consumption, injection, application, food use, cosmetic use, supplement use, therapeutic use, diagnosis, prevention, treatment, enhancement, bodybuilding, weight management, or any personal use.

• We do not provide dosing, reconstitution, preparation, administration, treatment, protocol, or usage advice.
• Product descriptions are catalogue information only and are not medical, veterinary, scientific, regulatory, or legal advice.
• Any misuse of research materials is strictly prohibited.

You must be at least 18 years old and legally able to purchase, possess, receive, and use the products for legitimate research purposes in your location.

You are solely responsible for checking whether a product may be lawfully purchased, imported, possessed, stored, transferred, and used in your country, state, province, region, or other destination jurisdiction before placing an order.

• We may refuse, cancel, or delay any order if we have compliance, safety, payment, delivery, or misuse concerns.
• We may request additional information before accepting or fulfilling an order.
• We do not guarantee that any product is lawful in your destination.

The website may require you to accept research-use disclaimers before entry, checkout, or order submission.

When you accept a disclaimer, we may record the disclaimer version, acceptance text, page path, timestamp, IP address, browser/user agent, and order reference where applicable. These records are kept for compliance, safety, dispute-handling, and audit purposes.

Submitting an order does not mean payment has been taken or that the order has been accepted for fulfilment.

Australian bank-transfer details are displayed during checkout, repeated on the order confirmation page and included in the confirmation email. Submit your order before transferring the total, and use your full name as the payment reference. If you prefer PayPal, contact us for a secure PayPal payment request.

Every order is reviewed before dispatch. Your order is not dispatched until payment has been received and cleared and all required reviews are complete. If a paid order cannot be accepted before dispatch, it will be cancelled and refunded in accordance with these terms and applicable law.

• We may cancel an unpaid order at any time.
• We may cancel and refund a paid order before dispatch if fulfilment is not appropriate or possible.
• We may refuse, limit, cancel, or delay an order before dispatch because of compliance, prohibited-use, safety, verification, fraud, payment, stock, batch-testing, product-quality, delivery, destination, quantity, resale, abusive-conduct, pricing, or system-error concerns.
• Nothing in these terms excludes rights or remedies that cannot be excluded under the Australian Consumer Law.
• Only use bank details displayed on this website or in an order confirmation sent through a verified communication channel connected to this store.

Prices are shown in the store's configured currency and may change without notice.

Prices do not include any destination taxes, customs charges, duties, brokerage fees, import fees, bank fees, payment-provider fees, or other local charges unless explicitly stated at checkout.

Stock status is provided as accurately as possible, but availability is not guaranteed until the order has been reviewed and accepted.

Shipping timeframes are estimates only. They may be affected by payment timing, order review, carrier delays, customs processing, destination restrictions, incorrect addresses, or events outside our control.

You are responsible for ensuring the delivery address is accurate and that delivery/import is lawful and permitted in the destination location.

• We are not responsible for customs refusal, seizure, destruction, return, delay, duty assessment, or regulatory action caused by destination rules.
• We may refuse to ship to a destination where we believe fulfilment creates unacceptable risk.

Returns and refunds are handled under our Refund Policy. Because these are research-use materials, returns may be restricted once items have been dispatched, opened, damaged, tampered with, exposed to unsuitable conditions, or otherwise cannot be safely restocked.

If you need to cancel an order, contact us as soon as possible. Cancellation may not be possible once an order has been packed or dispatched.

To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, consequential, special, exemplary, punitive, or loss-of-profit damages arising from your use of the website, your order, shipping delays, import issues, or misuse of products.

Nothing in these terms excludes liability that cannot legally be excluded. Where liability cannot be excluded, it is limited to the maximum extent permitted by applicable law.

We may update these terms from time to time. The version displayed on this page applies from the listed update date.

Questions about these terms can be sent to peptidesinaustralia@gmail.com.